TERMS AND CONDITIONS

Introduction

These Terms and Conditions (the “Terms”) govern your access to and use of the HalluDukan website (the “Site”) and any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to access or use the Site.

Definitions

For the purposes of these Terms, the following terms shall have the following meanings:

• • “Account” means a unique account that you create on the Site in order to access certain features of the Site.

• • “Content” means any text, graphics, images, audio, video and other information or materials that are displayed on, transmitted through, or otherwise made available on the Site.

• • “Order” means a request by you to purchase Products from the Site.

• • “Product” means any item that is offered for sale on the Site.

• • “User” means any individual who accesses or uses the Site.

Use of the Site

The Site is for your personal, non-commercial use only. You may not use the Site for any other purpose, including, but not limited to, any commercial purpose or for the benefit of any third party.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site.

You may not use any robot, spider, or other automated device to access the Site or to scrape or collect any data from the Site.

You agree to use the Site in a manner that is consistent with these Terms and all applicable laws and regulations.

Payment

Currently you may pay for Products on the Site via “Cash on Delivery” service.

Shipping

We will ship your Orders to the address that you specify when you place your Order. We offer free shipping on all orders over Rs. 10,000. For orders under Rs. 10,000, the shipping cost will be calculated at checkout. We typically ship Orders within 2-5 business days of receiving your Order.

Returns and Refunds

We offer a 7-day return policy on all Products. If the received product is not damaged or defected or incomplete, then you can initialize return procedure by sending the pictures to us by email or WhatsApp. Kindly mention the order ID in your request.

Email: customercare@ngl.xfn.mybluehost.me

WhatsApp: +92 300 1336125

After the review of your request, we will arrange a pickup.

The product will not be eligible for return if:

• • You did not like the product after opening the package.

• • You have changed your mind about the purchase.

• • You no longer have a use for the product.

• • Size of a fashion product does not fit.

• • The product is damaged after use.

To raise a return request, customer should make sure:

• • The product should be returned as it was received by you.

• • The product should not be used in a way that its originality is altered.

• • The product should be returned with all the accessories received with the product.

The product will be replaced, or money will be refunded as a voucher depending on the request.